Do you have a showroom?
Signature Party Rentals has a large showroom that we are proud to
showcase our equipment. We suggest you call to
make an appointment.
What are your showroom hours?
Signature Party Rentals is open Mon - Friday from 9:00 am to 5:00
pm (showroom is closed from 11 am - 1 pm) and on Saturdays we are open
from 9:00 am to 3:00 pm. We are closed on Sundays. Please call our
office to make an appointment.
Do you offer delivery?
Signature Party Rentals does offers deliveries. Delivery charges depend on location, difficulty in access and time of day. Residential and Buisness require a $100.00 minimum rental order for delivery. Beach and Park deliveries require a $500.00 minimum rental order. Please call our customer service department for delivery quotes.
What if I'm not sure if my space will accommodate my event?
Signature Party Rentals offers complimentary on site space planning to clients with rental orders of $500 or more.
Do you set up your equipment?
Signature Party Rentals will set up and take down all heavy equipment
(canopies, tables, lighting, dance floor) at no additional charge. We charge $0.15 a chair to set up. We do not set up linen, chair covers, china or glassware.
How long will my solar flow heater last?
At full rate, your heater should last 8 - 10hrs.
What if there is a problem with my equipment and it is after business
hours?
Signature Party Rentals offers clients with existing orders a 24
hour 7 days a week on call service. If a problem does occur please call 714-545-6777 and our message will provide you with a pager number for emergencies.
What is your cancellation policy? Any items cancelled less than 24 hrs prior to the delivery date are not subject to a restocking charge. A 50% restocking charge will apply to any equipment loaded onto the truck and in transit. No credit will apply to items that are delivered or setup. This cancellation policy excludes any special order items. Special order items will be subjected to a restocking charge if cancelled less than 7 days prior to the scheduled delivery date. For additional details please contact our customer service department.
